Member Services Agent (12-month fixed-term contract - Full-time, US) Late Shift
GoHenryRushmoor, England, United Kingdom
Posted December 8, 2025
Full Time
About the Company
GoHenry is a leading financial education platform offering kids aged 6-18 hands-on experience with money management through its parent and child apps. The company provides tools for learning, earning, spending, saving, giving, and investing, all while ensuring parental oversight. GoHenry aims to make financial education compulsory in schools and has already helped over 2.2 million children develop essential money skills.
Job Description
We're looking for a Customer Service Representative to join our team as a Member Services Agent. You'll be our customer's first point of contact, fact-finding to best navigate their query and offer the right resolutions. You will do your utmost to make their contact with us easy and arm our customers with the tools to help themselves and get the best from using GoHenry.
Requirements
- Transferable customer service skills from a contact centre, financial services, retail, or hospitality environment.
- High standard of written and verbal English.
- Comfortable navigating multiple systems whilst verbally explaining and guiding our customers to positive resolutions.
- Passion for building great rapport and providing a fantastic experience that really makes a difference to our customers
Benefits
- Starting salary of £28,400
- Benefits
