Executive - Onboarding
GoKhanaBengaluru, Karnataka, India
Posted February 6, 2026
Full Time
About the Company
GoKhana (ToBox Ventures Pvt. Ltd.) digitizes the food space for individuals and organizations—workplaces, schools, hospitals, homes, and restaurants—by providing a suite of SaaS solutions for food ordering, cafeteria management, and B2C food & beverage services. The company focuses on end‑to‑end cafeteria management, simplifying the ordering experience through a user‑friendly web platform and mobile app. Leveraging years of technology and scalable business expertise, GoKhana delivers simple, cost‑effective solutions that reduce complexity and improve quality of life. Its distinctive value lies in combining robust SaaS infrastructure with a mission‑driven approach to streamline food logistics across diverse settings.
Job Description
Handling merchant escalated cases, working with internal stakeholders, identifying opportunities for process improvement, and providing exceptional customer service.
Requirements
- Bachelor's degree in any Stream
- A min. experience of 1 year
- Should be proficient with MS Office
- Candidates with relevant (Merchant Helpdesk / Onboarding Experience) preferred
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
