Business Account and Loan Servicing Representative
Golden 1 Talent Acquisition TeamSacramento, California, United States
Posted October 7, 2025
50040 - 53000 USD year
Full Time
About the Company
Golden 1 Talent Acquisition Team is a specialized recruiting firm based in El Dorado Hills, California, dedicated to connecting top talent with credit unions and financial-services organizations. Leveraging deep industry knowledge and a robust network of professionals, the team delivers end-to-end talent acquisition solutions—from strategic workforce planning and candidate sourcing to onboarding and retention. Their data-driven approach and focus on compliance and regulatory expertise set them apart in a highly regulated sector, ensuring clients secure candidates who meet both skill and cultural fit. Committed to fostering long-term partnerships, Golden 1 champions diversity, inclusion, and continuous improvement in every hiring engagement.
Job Description
The Business Account and Loan Servicing Representative role requires a dynamic and driven individual with a strong commitment to service excellence. This individual excels in delivering outstanding service, employing effective call handling methods to ensure a positive and memorable member experience.
Requirements
- Meet and achieve established performance standards commensurate to grade level with phone efficiency and quality from the Business queue in a fast-paced environment.
- Resolve business member issues relating to online banking, business deposit products, business lending products and money movement services products.
- Maintain and effectively leverage a thorough knowledge of Golden 1 Credit Union business deposit and loan policy and procedures.
Benefits
- Generous Paid Time Off
- 401k Matching
- Relocation Assistance