Technical Support Associate — Dublin (EMEA Hub)

Gong is a revenue intelligence platform that uses AI to help revenue teams win. The company is looking for a Technical Support Associate to join their Dublin EMEA headquarters, where you will provide support to customers using Gong's Revenue AI platform.

Requirements

• Recent Graduate of Bachelor of Science (BSc) in Information Technology or Computer Science required
• Customer Focus: A passion for customer success and a proven ability to explain complex technical concepts clearly, patiently, and kindly to business stakeholders
• Technical Aptitude: A technical background or a strong foundational interest in troubleshooting software, SaaS architecture, web components, and integrations
• Language Skills: Fluency in written and spoken English is required. Fluency in an additional European language (e.g., French, German, or Spanish) is a strong advantage for the Dublin hub

Benefits

• Gong is an equal-opportunity employer