Customer Operations Engineer
goodBytzHamburg
Posted February 23, 2026
Full Time
About the Company
goodBytz develops intelligent cooking robots to enable professional chefs to make their culinary art scalable and reproducible in high quality.
Job Description
We're looking for a Customer Operations Engineer to ensure the stable operation of our cooking robots. The role involves monitoring systems, identifying technical issues, and coordinating problem-solving with Engineering and Field Operations.
Requirements
- System operation & monitoring
- Incident management
- Documentation
- Automation & process optimization
- Communication & cooperation
Benefits
- Contribution to the Urban Sports Club membership
- Contribution to the Deutschlandticket (hvv Jobticket Premium)
- Edenred City Card
- Bike leasing offer
- Onboarding with top-notch equipment
- Team events and activities
- Culinary highlights and food testing