Account Manager, Benefit Solutions
GoodRxUnited States
Posted March 4, 2026
72000 - 154000 USD
About the Company
We believe everyone deserves affordable and convenient healthcare. Our mission is to build better ways for people to find the right care at the best price. Our technology gives all Americans — regardless of income or insurance status — the knowledge, choice, and care they need to stay healthy. GoodRx supports all Americans with their healthcare challenges. Since 2011, we’ve helped Americans save over $35 billion on prescriptions via savings cards, our website, and the GoodRx app, which is one of the most downloaded medical apps on both the Google Play and Apple App Store. We’re a customer-first company. That means making sure all our products and features are built around you. This approach guides how we operate, make decisions across our businesses, and work on new ideas for our customers. In 2021, an estimated 46 million U.S. adults were not able to afford needed care. We’re working to narrow this access gap. We have saved Americans over $30 billion on their medications.
Job Description
GoodRx is seeking an Account Manager, Benefit Solutions to manage and succeed employer and business partnerships. The ideal candidate will have experience in benefits administration, a solid understanding of pharmacy benefits, and exceptional relationship management skills.
Requirements
- Serve as the primary day-to-day contact for employer partners, consultants, and internal stakeholders.
- Build strong, trusted relationships with clients through consistent communication and proactive issue management.
- Oversee all aspects of account activity, including implementations, renewals, and ongoing service requests.
- Coordinate cross-functional efforts across operations, clinical, IT, analytics and implementation teams to deliver timely and accurate outcomes.
- Manage client deliverables such as performance reports, renewal materials, and plan updates.
- Monitor account performance metrics, track key deliverables, and identify opportunities for process improvement.
- Support data and reporting needs, ensuring timely and accurate delivery to clients and partners.
- Anticipate client needs and provide recommendations to improve the member experience and optimize outcomes.
- Apply knowledge of pharmacy benefit management (PBM), and claims processes to guide client discussions.
- Collaborate with internal teams to resolve issues impacting the client’s members.
- Stay informed on industry trends in benefits and pharmacy
- Partner with the sales and leadership teams to support client renewals, expansions, and strategic planning efforts.
- Identify opportunities to deepen relationships and deliver additional value to employer partners.
Benefits
- Medical, dental, and vision insurance
- 401(k) with a company match
- An ESPP
- Unlimited vacation
- 13 paid holidays
- 72 hours of sick leave
- Mental wellness and financial wellness programs
- Fertility benefits
- Generous parental leave
- Pet insurance
- Supplemental life insurance for you and your dependents
- Company-paid short-term and long-term disability
