CAREER SERVICES MANAGER

The Career Services Manager will supervise the day-to-day operations of the Career Center operations at Goodwill in their assigned region. This position monitors program performance and provides leadership to field staff under the direction of the Director of Career Services. Will oversee programs and initiatives aimed at helping individuals achieve meaningful employment and career growth.

Requirements

• Plan, develop, and manager career services programs
• Ensure and maintain accurate documentation of program operations and services
• Ensure team makes appropriate referrals to other Goodwill programs
• Conducts research and/or needs assessment to determine areas requiring additional resources and new program implementation
• Recruit, hire, and supervise qualified personnel
• Ensure the operational safety of all program participants, staff, and customers
• Ensure timely and accurate performance evaluations for all program staff
• Drafts policies and procedures for program implementation and service delivery
• Monitors progress of program objectives that affect the quality and level of services provided
• Provide career counseling and job-readiness training to program participants
• Track client progress and provide follow-up support to ensure job retention and career advancement
• Establish relationships and maintain contact with employers to promote employment or advancement for eligible job seekers
• Provide oversight of workshops, job fairs, and other career development events