CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME

The Customer Service Associate Trainee Part Time position is a part-time role that involves providing customer service, processing register transactions, and maintaining a clean and organized store environment. The role requires a flexible schedule, including night, weekends, and occasional long hours.

Requirements

• Follow all Goodwill policies and safety procedures
• Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation
• Engage customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements
• Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity
• Train to complete opening and closing procedures as necessary
• Must stock and maintain sales floor with newly processed merchandise
• Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture
• Maintains sales floor by recovering sales floor and dressing rooms
• Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
• Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements
• Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.)
• Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform
• Regular attendance is required
• All other essential duties as assigned

Benefits

• Medical
• Prescription
• Dental
• Vision
• Life
• Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• PTO/Holidays
• Discounts
• Credit Union
• Voluntary Benefits
• Mylo