FTR Retail Assistant Manager
GOODWILL OF SILICON VALLEYMountain View, California, United States • San Jose, California, United States
Posted February 2, 2026
22 - 25
Full Time
About the Company
Goodwill of Silicon Valley, a nonprofit rooted in 1928, empowers individuals facing employment barriers in Santa Clara County through a comprehensive suite of workforce development, vocational training, and re‑entry programs. Leveraging 18 retail outlets, an e‑commerce platform, and a robust reuse/recycling operation—including e‑waste, mattress recycling, and landfill‑diversion initiatives— the organization generates revenue that is reinvested into community‑focused social enterprise and contract services (GoodSource). By combining hands‑on employment services with sustainable environmental stewardship, Goodwill creates pathways to economic independence while fostering a culture of resilience, inclusion, and lifelong learning.
Job Description
The Retail Assistant Manager is responsible for providing high-profile leadership and direction by maintaining positive customer service and employee morale, and overseeing all aspects of store operations.
Requirements
- Provide high-profile leadership and direction by maintaining positive customer service and employee morale
- Accountable for all aspects of store operations
- Conduct weekly store management meetings and daily huddles
- Ensure safety and security is maintained and report all problems/hazards immediately
- Meet store goals, both in revenue and profit
- Manage Supervisors and all employees in the absence of the Senior Retail Manager
- Follow LOD checklist and conduct daily audits
- Ensure all SOPs are available and followed by all employees
- Accountable for cash register operations and all monies received
- Oversee training of community service clients assigned to the store