The Forward Deployed Engineer will lead the development of Conversational AI and Customer Experience applications, transitioning prototypes to production-grade workflows, and architecting conversational flows that integrate with customers' live infrastructure. The role requires a deep understanding of software engineering, machine learning operations, and cloud infrastructure.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience
- 8 years of experience with software development using Python or similar coding languages
- Experience architecting AI systems on cloud platforms (e.g., Google Cloud Platform (GCP))
- Experience deploying resources via Terraform or similar tools to automate the setup of agents, functions, or networking
- Experience building full-stack applications that interact with enterprise IT infrastructures and developing external customer projects
- Experience developing and deploying multilingual natural language processing models
Benefits
- Paid time off
- 401k matching
- Retirement plan
- Generous parental leave
- Tuition reimbursement
- Relocation assistance