Automotive Service Advisor

Automotive Service Advisor at Gordie's Auto & Tire. Provide exceptional customer service, build trust, and ensure accurate and urgent vehicle servicing. Key responsibilities include customer engagement, service recommendations, estimate preparation, workflow management, product knowledge, communication & coordination, and customer follow-up.

Requirements

• Strong communication and customer service skills to effectively address customer inquiries.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of automotive repair and maintenance processes.
• Proficient in using computer systems and automotive management software.
• Friendly demeanor with a passion for helping customers get the most out of their vehicles.

Benefits

• 5 Days Per Week
• No Weekends
• No late nights
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development