Head of Account Management
GR8 TechAnywhere
Posted August 8, 2025
Full Time
About the Company
GR8 Tech is a leading B2B iGaming platform provider offering high-performance solutions for live operator brands. With over 50 supported brands and advanced technology like Hyper Turnkey and ULTIM8 Sportsbook, GR8 Tech excels in player engagement and retention, achieving 47% player retention rate and 99.96% uptime. The company's AI-powered tools and geo-specific solutions drive significant improvements in conversion rates and margin rates, making it a standout partner for businesses aiming to thrive in the competitive iGaming market.
Job Description
GR8 Tech is a leading B2B provider of iGaming solutions. We're looking for a Head of Account Management to design and execute customer lifecycle management framework, including onboarding, satisfaction measuring, upselling, retention, and win-back.
Requirements
- 3+ years of relevant management experience
- Excellent communication skills and high EQ
- Advanced English and Russian proficiency
- Strong focus on execution, attention to detail with proven ability to work under stress and in tight deadlines
- Solid track record in B2B sales, account management and executive roles in gambling, IT, telco, finance, business services
- Exceptional focus on problem solving
- Ability to lead and be an internal Voice of Customer
- Ability to manage diverse international remote teams
Benefits
- Cafeteria benefits
- Parental support with paid maternity/paternity leave and monthly childcare allowance
- 20+ vacation days, unlimited sick leave, and emergency time off
- Remote-first setup with full tech support and coworking compensation
- Regular team events – online, offline, and offsite
- Learning culture with internal courses, career development programs, and real growth opportunities
