Field Operations Associate

The Field Operations Associate will have the ability to serve key customers both in the branch and on customer’s sites. All aspects of this role will involve customer-facing activity, and a strong ability to remain agile and organized. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively.

Requirements

• High school diploma
• 1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
• Ability to safely learn and operate powered industrial equipment, forklift
• Successful and timely completion of initial and ongoing training as required.
• Self-motivated, with high energy and dedication to customer service and sales growth.
• Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
• Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
• Handle various technical and operational issues.
• Excellent verbal and written communication skills.
• Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
• Must possess and maintain a valid driver’s license in province of residence.

Benefits

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!