Haus Experience Specialist (Front Desk)

We're redefining hospitality for the modern traveler at Gravity Haus, and we're looking for a Front Desk Specialist to join our team. You'll be the heartbeat of the member and guest experience, creating memorable moments and ensuring every interaction reflects our mission and values.

Requirements

• 1+ year of experience in hospitality or customer service (hotel experience preferred)
• Excellent verbal and written communication skills; bilingual (English/Spanish) a plus
• Strong organizational skills and attention to detail
• Ability to multitask and remain calm in a fast-paced, guest-facing environment
• A collaborative spirit and willingness to jump in wherever needed
• Comfort using hospitality systems (PMS, OpenTable, Slack, or similar)
• A passion for the outdoors, wellness, and a sustainable lifestyle

Benefits

• Health insurance
• 401(k) with company match
• All-In Gravity Haus Membership
• Discounted stays
• Gear rentals
• Wellness programming