Customer Service Representative
GreenbridgeOhio, United States
Posted April 2, 2026
Full Time
About the Company
Greenbridge specializes in manufacturing and selling bundled end‑of‑line securement solutions, including strapping machines, tools, and equipment. The company offers parts, field and factory service support, and refurbished equipment sales to help customers secure their products efficiently. Greenbridge’s solutions are designed to streamline packaging and shipping processes across various industries.
Job Description
The Customer Service Representative role is responsible for ensuring customers' orders are placed, processed, and returned in a timely manner, while delivering outstanding customer experience and growing relationships with accounts.
Requirements
- High School Diploma or GED
- 2-4 years Customer Service experience
- Experience with Enterprise Resource System (ERP), specifically JDE or similar application
- High attention to detail and organization skills
- Demonstrated proficiency in Microsoft Office applications (Excel, Word), Outlook, Internet, ability to learn Salesforce
