Praktikant:in Customer Success Management (m/w/d) im Smart Energy Startup
GreenPocket GmbHCologne, North Rhine-Westphalia, Germany
Posted March 5, 2026
Internship
About the Company
GreenPocket GmbH is a German software specialist that delivers AI‑driven energy management and visualization solutions for utilities, municipalities, and corporate and residential customers. Their platform turns raw consumption data into actionable insights through smart metering, ISO 50001 compliance support, and customizable white‑label portals, making energy transparency intuitive and habitual. By combining data science with a flexible hosting architecture, GreenPocket enables clients to reduce consumption, lower carbon footprints, and accelerate their path to climate neutrality. Since 2009, the company has built a portfolio of over 45 experts who partner with national and international energy suppliers to digitize the energy sector and unlock real value for all stakeholders.
Job Description
Join GreenPocket as a customer success management intern to contribute to shaping a sustainable and climate-neutral future. Participate in user experience tracking, create customer satisfaction surveys, visualize energy infrastructure, and more.
Requirements
- Completed third semester of a degree in energy economics, economics, or communication science or a comparable field
- Good German and English knowledge
- Master of standard MS-Office applications, especially Excel
Benefits
- Intensive induction by CEO and professionals from project and product management
- Startup atmosphere with the possibility of shaping the green startup scene
- Continuous learning and expansion of personal and professional skills
- Flexible working hours and the possibility of working from home
- Regular team events and kicker breaks in the motivated and friendly team
- Unlimited coffee and water supplies as well as regular fresh fruit