Concierge- The Bower (MN)

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

Requirements

• Greet prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary.
• Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs.
• Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Maintain tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assist the community team with scheduling, planning and organizing resident activities and programs.
• Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off.
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.