Donor Relations Representative (Helwan)
Grifols Egypt for Plasma DerivativesCairo, Cairo, Egypt
Posted December 12, 2025
Full Time
About the Company
Grifols Egypt for Plasma Derivatives (GEPD) is a pioneering public‑private joint venture between the Egyptian Government’s National Service Projects Organization and the global plasma‑medicine leader Grifols. The company operates 20 plasma donation centers across Egypt and a state‑of‑the‑art manufacturing complex that can process up to 1 million liters of plasma annually, with the capacity to double in the future. GEPD is the first Egyptian source member of the Plasma Protein Therapeutics Association and the region’s first dedicated plasma‑derivatives venture, positioning it as a key driver of self‑sufficiency and innovation in critical therapies. Its integrated donation, fractionation, purification, and fill‑and‑finish operations, coupled with a comprehensive testing laboratory, enable the rapid development and supply of high‑quality plasma‑derived medicines to the Egyptian healthcare system.
Job Description
Donor Relations Representative is responsible for ensuring best-in-class donor service, overseeing the donor journey, and maintaining satisfied donors.
Requirements
- Serve as a point of contact for donor affairs in the donation center.
- Coordinate and organize the donor journey inside the donation center.
- Oversee the implementation of Donor retention and loyalty programs within the donation center.
- Conduct and analyze Donor satisfaction surveys.
- Maintain a proper and presentable donation center.