Full Stack Engineer – Incident Response & Application Stability

Role Overview

The Full Stack Engineer – Incident Response & Application Stability is responsible for stabilizing and improving business-critical web applications and internal systems within one.com / group.one. The role focuses on analyzing production incidents, identifying root causes, and implementing sustainable technical solutions to ensure system stability, maintainability, and reliable application performance.

What You Will Do

Investigate, analyze, and resolve incidents impacting internal and customer-facing applications, perform structured root cause analysis and implement sustainable fixes, respond to production issues and support system stability across applications, and take ownership of technical issues from analysis to resolution.

Why It Might Be a Fit

This role is designed for developing existing features instead of building new features, and requires strong troubleshooting and debugging skills, ability to analyze logs, reproduce issues, and identify root causes, and good communication skills for working with technical and non-technical stakeholders.

Requirements

• 5 – 10 years of relevant experience in Software development
• Bachelor’s degree in computer science, IT or equivalent
• Experience with PHP development
• Knowledge of MySQL and PostgreSQL
• Strong troubleshooting and debugging skills
• Ability to analyze logs, reproduce issues, and identify root causes
• Understanding of software development and code quality practices
• Good communication skills for working with technical and non-technical stakeholders

Benefits

• inclusive and safe environment, free from discrimination and harassment
• talent in all its diversity
• mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive
• supporting your personal and professional growth, recognising you as both an individual and a valued team member