Customer Service Technical Representative
Groupe Tornatech Inc. (GTI)Laval (administrative region), Quebec, Canada
Posted January 13, 2026
Full Time
About the Company
Tornatech is a Quebec-based company that has expanded its reach globally with its fire pump controllers. We have established production plants in Belgium and Dubai, and our products are trusted to keep people safe in some of the world's most prestigious buildings.
Job Description
Join Tornatech at our brand-new plant in Laval, Quebec, as a Customer Service Technical Representative. You'll work with American customers, primarily in a teleworking environment, and have the opportunity to grow in a dynamic and constantly evolving environment.
Requirements
- College diploma in Electromechanical, Electronic or Electrical, or Automation and Controls, or equivalent
- At least 2 years' relevant experience in a technical role
- Good knowledge of the Microsoft 365 suite
- Good interpersonal skills
- Ability to work with minimal supervision
Benefits
- Flexible work schedule (day shift)
- Choice: Possibility of working in the office and/or teleworking (the team is mostly teleworking)
- Group insurance and RRSPs with employer participation after 3 months
- Employee assistance program and telemedicine
- Paid vacation during the holiday season
- Very active social committee (go-kart, BBQ, corn maze, bowling, draws, gifts and more)
- Micromarket service with quality products and free coffee