Helpdesk B2B
Grupo Tress InternacionalMonterrey, Nuevo León, Mexico
Posted February 27, 2026
Full Time
About the Company
Grupo Tress Internacional is a leading provider of human resource management software, payroll solutions, and attendance control services. Founded in 1991, the company serves over 1,150 companies worldwide, including 48 Fortune 500 and 40 Fortune Global 500 firms. With a strong presence in Mexico and Latin America, Grupo Tress offers comprehensive HR technology and SaaS-based solutions across multiple industries.
Job Description
We are seeking a Helpdesk profile focused on business-to-business with a service vocation and affinity for technology. You will provide support and guidance to corporate clients, analyze incidents, and propose clear solutions. You will also have the opportunity to become a specialist in our Academy of Service and evolve into a software consultant or project advisor.
Requirements
- Be currently living in Monterrey
- Have a valid driver's license and a car
- Have advanced Excel skills
- 2-3 years of formal experience in B2B or corporate service
- Affinity for customer service
- Technological affinity
