IT-Systemadministrator / IT-Techniker (m/w/d) für den 1st-Level-Support
GSL GroßRhineland-Palatinate, Germany
Posted November 13, 2020
Full Time
About the Company
GSL Groß is a German IT solutions provider specializing in comprehensive infrastructure, network, and print services. The company offers managed IT services, fixed-price support, telephony systems, managed print, and robust IT security solutions, with a strong focus on cloud platforms and Microsoft Office 365. By combining proactive monitoring, cost-predictable pricing, and end-to-end support, GSL Groß delivers tailored, reliable technology environments for businesses of all sizes. Its customer‑centric approach and expertise in both on‑prem and cloud deployments set it apart as a trusted partner in the IT services market.
Job Description
We are looking for an IT System Administrator/ IT Technician (m/f/d) for 1st Level Support at GSL Gross GmbH in Idar-Oberstein, Germany. The role involves processing support tickets, analyzing and resolving technical issues, and providing user support in the Client and Microsoft 365 environment. The ideal candidate will have a completed training as a computer scientist, good knowledge of the Windows Client & Microsoft 365 environment, and strong communication and problem-solving skills.
Requirements
- Completed training as a computer scientist (m/f/d) for system integration etc.
- First professional experience in IT support, preferably in an IT system house
- Good knowledge of the Windows Client & Microsoft 365 environment (Exchange Online, SharePoint, Teams and Active Directory as well as network and virtualization technologies)
- Basic knowledge of IT security and common security concepts
- High service and solution orientation
- Structured way of working
- Communication strength and safe appearance
- Ability to handle stress situations and enjoy team work
- Good knowledge of the German language in writing and speaking
- Driving license class B
Benefits
- Attractive remuneration package including company pension scheme / performance-based benefits, prepaid credit card and company car
- Mobile work and modern workplaces
- Fitness subscription
- High-quality technology and air-conditioned workplaces
- Inspiring company events
- A strong, dynamic and supportive team
