Lead Trainer – Voice and Accent
GuidehouseChennai, Tamil Nadu, India
Posted March 17, 2026
Full Time
About the Company
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Job Description
Conduct voice and accent training sessions for new hires and existing employees, train participants on pronunciation, intonation, and cultural aspects of communication, and assist with English language development and improvement of communication skills.
Requirements
- Excellent command of the English language, both spoken and written
- Strong knowledge of American or neutral accent (as applicable)
- Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment
- Proven experience in training delivery, curriculum development, and feedback handling
- Exceptional presentation, facilitation, and coaching abilities
- Good interpersonal skills and ability to work effectively with diverse teams
- Ability to motivate, engage, and coach trainees at various skill levels
- Experience with Learning Management Systems (LMS), MS Office, and remote training platforms
- Flexibility to work in US shift timings and adapt to changing schedules
- Hands-on experience facilitating training sessions tailored to B2B operational workflows
- Hands-on experience training international customers, especially in developing soft skills and techniques for voice/accent neutralization
Benefits
- Competitive compensation
- Flexible benefits package
- Comprehensive total rewards package
