Patient Account Representative - Medicare, Medicaid, Commercial Claims

The Patient Account Representative is responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances, following client policies and procedures. The role involves communicating with internal and external contacts, monitoring daily queues, and resolving claim or billing concerns.

Requirements

• High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.
• 6 months - 2+ year's experience in office, business, operations, customer service or healthcare field.
• Ability to initiate and follow through on projects and work independently with minimal supervision

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program