Project Manager

The Project Manager will work with the Salesforce, Microsoft, Servicenow, Workday project team to manage the overall delivery of client or internal projects. The role requires 8+ years of experience in eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of Salesforce design an optimal solution.

Requirements

• 8+ years of experience of eliciting requirements and conducting business process reviews/documentation
• Strong domain expertise in Salesforce service cloud, community cloud, health cloud, and sales cloud
• Proven experience in managing highly impactful initiatives in an enterprise environment
• Strong team collaboration, negotiation, and persuasion skills
• Strong working knowledge of Microsoft Excel, reporting, analytics, and product development tracking systems like Jira
• 5+ years of project management in software industries
• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
• Experience implementing systems using the Agile/Scrum methodology
• Certified Systems Administrator or other Salesforce, Microsoft certifications
• Certified associate in project management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum Master, or ITIL v3 certification
• Holds a four-year degree from an accredited college or university

Benefits

• Comprehensive total rewards package that includes competitive compensation and a flexible benefits package