Team Lead
GuidehouseChennai, Tamil Nadu, India
Posted March 9, 2026
Full Time
About the Company
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Job Description
Job Family: GIC Process (India). Lead and manage a team of fraud investigators and senior analysts, oversee daily operations, workload distribution, and SLAs, handle high-risk escalations and regulatory-sensitive cases, drive performance management, coaching, and career development, collaborate with risk, compliance, product, and engineering teams, and handle client and regulator communication exposure, change management, and team development.
Requirements
- Bachelor's degree in any stream from a recognized university
- Minimum 7+ years of experience working in Fraud investigation process, out of which at least 1+ year experience as a Team Lead
- Experience working at MNCs in global processes in Financial Services or Regulatory compliance
- High performer who is recognized as a role model in their current role
- Excellent MS-Office (excel/Word/PPT) skills
- Advanced English verbal and written communication skills
- Ability to work in extended shifts, weekends/holidays and night shifts (work as per the project requirements to meet the project goals)
Benefits
- Comprehensive, total rewards package
- Flexible benefits package
- Diverse and supportive workplace