Client Service Coordinator

The Client Service Coordinator will oversee administration within the Client Service team, booking client consultations, tracking projects, and qualifying experts. This is a hybrid position requiring a minimum of one day per week in the office. The role involves scheduling bulk telephone consultations, managing client requests, and coordinating with advisors and clients. The team is responsible for efficiently delivering Guidepoint’s services to clients around the world.

Requirements

• 1-3 years of previous work experience in a high call volume environment
• Work authorization required
• Attention to detail and excellent follow-up skills required
• Strong aptitude for developing systems of organization
• Excellent time management skills and able to multi-task

Benefits

• 15 PTO Days
• 10 legal holidays
• 5 sick days
• Comprehensive Medical, dental, and vision plans
• 10% 401(k) match
• Life insurance
• Paid time-off and parental leave plans
• Commuter benefits and a corporate gym rate
• Development opportunities through the LinkedIn Learning platform
• Friday happy hour, ‘Summer Fridays’, and free snacks
• Casual work environment, team building, and other social events