Customer Service Rep I

As a Customer Service Representative, you will handle inbound customer calls from providers and members, ensuring the highest level of service is provided in a courteous manner. Key position details include working in an office setting with comprehensive benefits.

Requirements

• 0-1 years related work experience
• Inbound call center experience in the health insurance industry preferred
• High school diploma or GED
• Professional phone voice and etiquette
• Demonstrated proficiency in Microsoft Word, Excel and Outlook
• Excellent verbal and written communication skills

Benefits

• Medical, dental, vision, life and global travel health insurance
• Life insurance, Short- and long-term disability programs
• Leave programs to support personal circumstances
• 401(k) includes employer contribution match
• Paid time off, volunteer time off, and 11 holidays
• Additional voluntary benefits options available
• Comprehensive wellness program