The Loan Officer plays an important role in the organization by performing various activities directly related to the company's Production functions, providing quality relations with borrowers, and ensuring completeness of submission to processing.
Requirements
- Conduct one-on-one consultations with clients to understand their financial goals and assess their eligibility for mortgage loans.
- Educate clients on various mortgage products, terms, and options, offering personalized recommendations based on their unique needs.
- Answer customer inquiries involving rates, products, and loan application status to ensure quality customer service.
- Assist clients in completing mortgage applications, collecting necessary documentation, and ensuring compliance with lending guidelines.
- Develop and maintain positive relationships with all our referral sources to generate prospects for loans.
- Partners with production support teams to generate sales using company and online marketing resources.
- Collaborate closely with underwriters, processors, realtors, and lenders to facilitate a seamless loan approval process.
- Obtain accurate and thorough 1003 and close at least two (2) loans a month or six (6) loans a quarter.
- Collect supporting documentation from borrower: 30-day paystubs, 2 years tax returns, Last 2 years W2's, Award letters, disability, trust income, etc.
- LOE for Gaps in jobs, At initial contact with borrower provide needs list and complete application, 2 months bank statements, Obtain executed disclosures within regulations time frame, Obtain accurate AUS findings.
- Analyze credit report and financial scenario, determining appropriate loan product(s).
- Determine (price) a profitable loan and communicate fees to ops team.
- Submit a complete loan package to processing, Lock in rate, Review CD to ensure fees and cash at closing are consistent with commitment to Customer.
- Deliver exceptional customer service by keeping clients/agents informed during the loan process and addressing all their questions and concerns.
- Stay current with industry regulations, lending trends, and changes in mortgage guidelines.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- AD&D
- LTD
- 401(k) with employer match
