Customer Service Administration Support

We're looking for two detail-oriented and proactive Customer Services Administration Supports to join our National Customer Service Team based in Alfreton. You'll play a key role in ensuring our service to NHS customers is smooth, accurate, and responsive, helping healthcare professionals get what they need, when they need it.

Requirements

• Excellent communication skills – written and verbal
• Strong planning and time management abilities
• A team player with a customer-first mindset
• Confident using IT systems (Word, Excel; bespoke systems are a bonus)
• Previous experience in a customer service or admin support role

Benefits

• Flexible dental insurance plans
• Company sponsored pension scheme
• 24/7 online GP service
• Life assurance
• Employee assistance programme
• MyBenefits platform offering high street discounts, cycle to work scheme, cashback cards, saving scheme, and more
• 25 days annual leave (plus bank holidays)