Customer Service Supervisor

H.B. Fuller is seeking a Customer Service Supervisor to lead a team responsible for providing accurate, timely, and high-quality support to strategic customer accounts.

Requirements

• 3+ years of experience supervising customer service teams or managing strategic accounts
• 5+ years of hands-on customer service experience
• Proficiency with ERP systems (e.g., SAP) and advanced Microsoft Office skills
• Ability to organize work, meet deadlines, and manage multiple priorities in a fast-paced environment
• Effective communication skills across functions and organizational levels
• Demonstrated ability to make timely, informed decisions and resolve problems using available data

Benefits

• Comprehensive benefits
• Incentive and recognitions programs
• Health & wellness benefits
• 401K contributions
• Paid time off
• Paid holidays