Customer Account Manager - SMB

HackerRank is seeking a Customer Account Manager to deliver a strong customer experience and support customers throughout their lifecycle. The role is designed for an early-career account manager who is eager to build foundational skills in customer renewals, relationship management, and account operations.

Requirements

• 1–3 years of experience in a customer-facing role within a SaaS or technology environment
• Organized, resilient, and comfortable managing multiple priorities in a fast-paced environment
• Customer-focused and curious, motivated by understanding customer needs and ensuring a positive, reliable experience
• Strong written and verbal communication skills, with the ability to explain concepts clearly

Benefits

• Incentive-based pay
• 401k Matching
• Retirement Plan