Atlassian Solutions Engineer

Our client is seeking a highly motivated Atlassian Solutions Engineer to manage and maintain its Atlassian suite of tools, ensuring reliability, security, and performance. This position plays a key role in enabling technical and operational teams to work efficiently.

Requirements

• Administer and maintain the Atlassian suite of tools, including Jira, Jira Service Management, and Confluence Data Center.
• Provide Tier 1 and Tier 2 support for access management, workflow configuration, screen design, and dashboard/reporting setup.
• Manage and optimize complex workflows across multiple Atlassian instances and automate integrations supporting engineering and development environments.
• Monitor application performance, security, and uptime, proactively identifying and resolving issues.
• Collaborate with engineering, operations, and project management teams to capture requirements and customize Atlassian tools to meet evolving business needs.
• Establish and maintain best practices, governance standards, and training documentation for Atlassian usage across the organization.
• Develop scripts and automations (Python, Groovy, or similar) to streamline administrative processes and system integrations.
• Support change management processes by documenting system changes, creating playbooks, and facilitating user training.

Benefits

• Medical, dental, and vision insurance
• Paid sick leave
• Retirement savings plans
• Paid time off
• Other employer-sponsored programs