Our client is seeking a highly motivated Atlassian Solutions Engineer to manage and maintain its Atlassian suite of tools, ensuring reliability, security, and performance. This position plays a key role in enabling technical and operational teams to work efficiently.
Requirements
- Administer and maintain the Atlassian suite of tools, including Jira, Jira Service Management, and Confluence Data Center.
- Provide Tier 1 and Tier 2 support for access management, workflow configuration, screen design, and dashboard/reporting setup.
- Manage and optimize complex workflows across multiple Atlassian instances and automate integrations supporting engineering and development environments.
- Monitor application performance, security, and uptime, proactively identifying and resolving issues.
- Collaborate with engineering, operations, and project management teams to capture requirements and customize Atlassian tools to meet evolving business needs.
- Establish and maintain best practices, governance standards, and training documentation for Atlassian usage across the organization.
- Develop scripts and automations (Python, Groovy, or similar) to streamline administrative processes and system integrations.
- Support change management processes by documenting system changes, creating playbooks, and facilitating user training.
Benefits
- Medical, dental, and vision insurance
- Paid sick leave
- Retirement savings plans
- Paid time off
- Other employer-sponsored programs