Refractory Service Technician

At HarbisonWalker International, our refractory service technicians support our mission and vision to drive industry performance and deliver quality results.

Requirements

• Actively demonstrates and promotes safety and a safe work environment and holds themselves and co-workers accountable to drive a best in industry safety culture.
• Audits and observes to ensure our product meets or exceeds quality standards. Owns Quality Control compliance for their assigned working area
• Analyzes equipment operations, performance, and problems and secures resources to ensure issues are resolved quickly and properly.
• Partners with maintenance to solve equipment changes and problems.
• Actively participates in report out and production meetings.
• Ability to effectively receive and decipher both ambiguous and direct/detailed instructions, provides innovative solutions, and both work independently or as a team member.
• Requires general supervision, usually operating alone using standard procedures and requesting guidance when in doubt.
• Effective communication skills to accurately provide and receive information; acting as a liaison between customers, sales team, and operations.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance