Director, Digital Client Experience
HarbourVest PartnersBoston, Massachusetts, United States
Posted February 23, 2026
107000 - 183000 USD
Full Time
About the Company
HarbourVest is an independent, global private markets firm with over 42 years of experience and more than $138 billion assets under management as of September 30, 2024. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,200 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $59 billion to newly-formed funds, completed over $55 billion in secondary purchases, and invested over $40 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.
Job Description
For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. In our collegial environment thatâs marked by low turnover and high energy, youâll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.
Requirements
- 10+ years of experience in investor relations, fintech, data management, or IT operations within financial services or private equity
- Management experience preferred
- Proven ability to lead crossâfunctional product, design, and engineering initiatives
- Strong understanding of privateâequity structures, fund data, and investor reporting
- Experience managing digital platforms or SaaS tools, including user flows and feature prioritization
- Familiarity with data feeds, APIs, and digital data delivery
- Excellent project management, attention to detail, and discretion with sensitive information
- Exceptional communication skills and a serviceâoriented approach
- Bachelorâs degree in Information Systems, Finance, Business Administration, or related field
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Discretionary annual bonus