Technical Documentation Engineer

Harness is looking for a Documentation Engineer to create clear, accurate, and customer-focused documentation for their rapidly evolving product portfolio and global customer base. The ideal candidate will have a solid foundation in technical documentation and be ready to take on broader ownership, deepen their product understanding, and increase their impact on the customer experience through documentation.

Requirements

• 2 to 4 years of experience in technical documentation, developer documentation, or product documentation
• Ability to understand and document product workflows, configurations, and user-facing features
• Strong written communication skills with attention to clarity, structure, and accuracy
• Ability to explain both how something works and why it matters to the user
• Comfortable collaborating with engineers and product managers to gather information and clarify technical details
• Familiarity with using task tracking tools such as JIRA to manage documentation work
• Basic understanding of Git, version control concepts, and Markdown, with the ability to work in structured documentation environments