Remote Online Chat Specialist (Entry Level)
Harpeth Valley Utilities DistrictNashville, Tennessee, United States
Posted November 9, 2023
Full Time
About the Company
HVUD is committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water.
Job Description
We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses' websites and social media accounts. The ideal candidate must possess excellent communication skills, ability to manage multiple tasks at once, and adapt to different personalities.
Requirements
- High school diploma or equivalent
- Experience in customer service
- Strong telephone etiquette
- Familiarity with CRM tools
- Excellent communication skills
- Ability to manage multiple tasks at once
- Ability to adapt to different personalities