HCVR Supervisor, Table Games Service (Full Time; Varied Shift)

Supervise the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitor employee performance, ensuring adherence to various regulations and company policy, and provide recognition and rewards as appropriate.

Requirements

• High school diploma or GED required
• BSBA degree from an accredited educational institution preferred
• Two to five years of casino experience with direct dealing with the game(s) contained in assigned pit area required
• One-year supervisory experience preferred
• Proficient in Blackjack and at least 1 other major game (Craps, Roulette, Poker, or Baccarat) required
• Excellent customer relations, leadership, and communication skills
• Documented ability to comply with regulatory issues and follow detailed procedures
• Extensive knowledge of casino rules, regulations, and Internal Control Procedures
• Documented supervisory and leadership skills
• Strong interpersonal skills (including handling volatile situations)
• Proficient in the use of Windows-based office software including but not limited to, Microsoft Office, Word, Excel, PowerPoint, and Outlook
• Ability to learn required interaction with CMS and Caesars Rewards systems