Consultant en mise en œuvre, Services professionnels / Implementation Consultant, Professional Services

We are seeking a talented and motivated individual to join our team as an Implementation Consultant. This is a great opportunity to become part of a team dedicated to customer success and get in on the ground floor of preparing to rollout the latest products and services.

Requirements

• Develop and maintain robust and accurate end-to-end knowledge of processes and applicable procedures
• Assist in the monitoring of project-related issues or escalations and build response strategies and actions to address issues
• Facilitate the requirements gathering of customer workflows to complete the system designs
• Train the customers on the use of the software using a variety of platforms
• Utilize a CRM system for issues tracking and resolution
• Work with the project team to ensure on time deliverables for the entire project
• Work with IT project teams and business units to help gather business requirements to aid in the design and development of software applications

Benefits

• Generous vacation policy
• Health, dental, life and disability insurance