Technical Customer Care Representative
Harris ComputerIndia
Posted March 23, 2026
600000 - 960000 USD
Full Time
About the Company
Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris is a wholly-owned subsidiary of Constellation Software, Inc (CSI), a publicly-traded company on the Toronto Stock Exchange. Trading symbol CSU.
Job Description
Handles escalated support calls or tickets, manages bug fixes, and provides technical leadership and training for lower level support specialists.
Requirements
- Handles escalated support calls or tickets
- Manages bug fixes and software enhancements
- Provides technical leadership and training for lower level support specialists
- Receives requests for computer technical assistance and problem resolution from company employees
- Directs the activities of lower level technical support analysts to contribute to the overall performance of the help desk operation
