Strategic Tech Support Specialist
HAVIKuala Lumpur, Kuala Lumpur, Malaysia
Posted May 15, 2026
Full Time
About the Company
At HAVI, since 1974, we've been in the business of supply chain; we've been in the business of reimagining connections between people and the products they love to create a better future.
Job Description
At HAVI, we're in the business of reimagining connections between people and products to create a better future. Join the TechHUB as a Strategic Tech Support Specialist to be part of the transformation journey towards reimagining the future of Supply Chain Technology.
Requirements
- Mandarin speaker
- Bachelor’s degree level or equivalent work experience in IT Operations
- Experience working on Service Management, ITIL certification is preferred but optional
- Minimum of 5+ years of experience in IT fields such as IT Operations, Helpdesk or Networks
- Familiarity with IT Services, Security, administration and change management
- Knowledge of Office 365, Windows OS and Windows Servers and Networking
- Experience supporting software, hardware or network issues
- Good communication skills
- Team player at international level and in virtual teams
- Analytical and problem-solving capabilities
Benefits
- Competitive Salary
- Work-Life Balance
- Professional Growth
- Inclusive Environment
