Customer Accounts Manager

The Customer Accounts Manager is responsible for managing the renewal payment process for customer accounts, ensuring timely lease agreement renewals. This role involves customer acquisition, reporting, counseling, documentation, and maintaining accurate customer information. The position requires both operational skills and communication expertise.

Requirements

• Manages the customer accounts department.
• Reports directly to General Manager.
• Acquire and maintain customer accounts.
• Monitor payment frequency and recommend renewals to the General Manager.
• Maintain accurate customer information.
• Clean and certify merchandise.
• Supervise accounts advisers.
• Review lease agreements.
• Follow up on renewal goals.
• Proficient in communication and interpersonal skills.

Benefits

• Competitive pay