Customer Service Representative – Travel Industry
HB TravelsLondon, England, United Kingdom
Posted February 10, 2026
Full Time
About the Company
HB Travels is a Massachusetts-based, home-operated travel agency that specializes in designing personalized itineraries for both domestic and international travelers. The company offers comprehensive services, including flight bookings, cruise reservations, and accommodations at all‑inclusive resorts worldwide, as well as curated stays at local hotels. By focusing on creating memorable, hassle‑free experiences, HB Travels distinguishes itself through attentive, client‑centric service and a passion for turning travel dreams into reality. Its commitment to quality and personal touch makes it an appealing choice for travelers seeking a trusted partner to explore the world.
Job Description
We are seeking a dependable and customer-focused Customer Service Representative to support clients within the travel industry.
Requirements
- Strong written and verbal communication skills
- Customer service experience preferred, but not required
- Ability to work independently and manage time effectively
- Comfortable using computers and online systems
- Detail-oriented with a customer-first approach
- Interest in the travel industry is a plus
Benefits
- Training and ongoing support
- Flexible scheduling options
- Opportunities for growth within the travel industry
- Supportive and collaborative team environment