Customer Service Representative Travel (Remote)
HB TravelsConnecticut, United States
Posted January 5, 2026
Full Time
About the Company
HB Travels is a Massachusetts-based travel agency that specializes in creating personalized itineraries for both domestic and international trips. The company offers comprehensive services, including flight bookings, cruise reservations, and all-inclusive resort accommodations worldwide. With a focus on crafting memorable experiences, HB Travels emphasizes flexibility and attention to detail, ensuring clients can enjoy every aspect of their journey. Its distinctive home-operated model allows for a personalized touch and quick responsiveness to client needs. HB Travels invites travelers—and potential team members—to join a culture that values creativity, customer service, and a passion for exploration.
Job Description
We are looking for a Customer Service Representative – Travel to support clients throughout their vacation planning and booking process. At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.
Requirements
- Strong written and verbal communication skills.
- Customer service experience; travel, tourism, or hospitality experience is a plus.
- High attention to detail and excellent organizational skills.
- Ability to learn new systems and booking tools quickly.
- A positive, client-focused attitude and genuine interest in helping travelers.
Benefits
- Fully remote flexibility
- Travel perks
- Access to discounted industry rates
- Training and continuous support
- Supportive, team-oriented environment