Group Travel Booking Specialist
HB TravelsMassachusetts, United States
Posted January 5, 2026
Full Time
About the Company
HB Travels is a Massachusetts-based travel agency that specializes in creating personalized itineraries for both domestic and international trips. The company offers comprehensive services, including flight bookings, cruise reservations, and all-inclusive resort accommodations worldwide. With a focus on crafting memorable experiences, HB Travels emphasizes flexibility and attention to detail, ensuring clients can enjoy every aspect of their journey. Its distinctive home-operated model allows for a personalized touch and quick responsiveness to client needs. HB Travels invites travelers—and potential team members—to join a culture that values creativity, customer service, and a passion for exploration.
Job Description
We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists. In this role, you’ll help coordinate and organize group vacations, celebrations, and events—creating seamless and memorable travel experiences for clients.
Requirements
- Consult with group leaders to understand travel preferences, goals, and budgets
- Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
- Manage group reservations, deposits, and final payments accurately and efficiently
- Maintain consistent communication and provide exceptional customer support throughout the booking process
- Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance
Benefits
- Comprehensive training and ongoing mentorship
- Flexible scheduling with the ability to work remotely
- Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences
- Access to exclusive travel perks, discounts, and professional certifications
- IATA accreditation available for qualified participants