Vacation Specialist (Remote)
HB TravelsLouisville, Kentucky, United States
Posted January 5, 2026
Full Time
About the Company
At HB Travels Agency USA, we are dedicated to delivering personalized, high-quality travel support to clients across the United States.
Job Description
We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel experiences.
Requirements
- Assist clients via email, phone, and messaging platforms with vacation planning and general travel inquiries.
- Coordinate accommodations, flights, cruises, and other travel components based on client preferences.
- Provide updated information on destinations, travel requirements, and agency processes.
- Manage booking adjustments, special requests, or cancellations as needed.
- Follow up with clients before and after travel to ensure satisfaction and gather feedback.
- Address concerns with professionalism, empathy, and strong problem-solving skills.
Benefits
- Fully remote – work from any location with flexible scheduling.
- Travel perks, discounted rates, and industry-only benefits.
- Training and development to support your growth as a travel professional.
- A collaborative, supportive team environment focused on creating exceptional vacation experiences.