Customer Experience Coordinator, D.C. United Summer Camps (D.C. & Virginia): 2025-3564

Customer Experience Coordinator for D.C. United Summer Camps (D.C. & Virginia) - a key member of the site leadership team, responsible for family experience, communication, and customer service. The position involves working with parents, campers, and staff to create a welcoming environment, managing family accounts, and ensuring a high-quality camp experience.

Requirements

• 2+ years of education from an accredited undergraduate institution
• Coursework or experience in communications, customer service, education, sport management, marketing, hospitality, youth programs or a related field (preferred)
• Valid CPR/First Aid Certification prior to the start of camp
• Ability to lift and carry up to 50 lbs. of sports equipment

Benefits

• Competitive hourly rate: $19/hour
• Up to 2.5 hours of overtime per week paid at 1.5x rate
• Middle and end of season awards
• Valuable experience representing a global brand