Caring for you in all ways. Always. We know all too well that the healthcare system is challenging to navigate. It makes people feel stressed, frustrated, and worried about costs—which often leads to them forgoing the care they need. We understand that dealing with these challenges feels lonely and scary. That’s why we’re here: We provide people with the personalized, expert care and support they need to take control of their health and well-being. We work one-on-one with them, guiding them to the right resources and answering their questions, giving them peace of mind. Our members can breathe easy knowing that they’re not alone because they have trusted, caring support that’s just a click or call away. We know that every health and well-being journey, and every person, is different. We pride ourselves on providing care and support that’s fully inclusive. We’re available 24/7, in the member’s preferred language, and through the communication channels they’re most comfortable with. Our compassionate team is comprised of healthcare experts who establish meaningful relationships with members and provide personalized help. Our experts are supported by a powerful digital experience, intuitive technology, and smart AI algorithms that assist with members’ current health needs as well as proactively address their emerging health issues. Our experts and our technology are the perfect combination, working together to educate, engage, and advocate for members in every interaction. Our caring approach delivers results: Improved health outcomes, lower healthcare costs, and peace of mind.
Open Positions
Claims Specialist
2 years of experience, problem-solving skills, strong listening skills, knowledge of plan documents and benefits
Flu Shot Nurse
Minimum 1 year clinical experience, current CPR certification, and proficiency in vaccine administration required
Health Screener
1 year of clinical experience, proficiency in fingerstick blood collection, proficiency in manual blood pressure measurement, knowledge of HIPAA
PRN On-site Emotional Wellness Counselor
Master's degree in behavioral health discipline, active Florida state licensure, and 3+ years of experience providing direct mental health services
Benefits Associate
Customer service experience, attention to detail, and ability to multitask required
Population Health Nurse Coach
3-5+ years of experience in chronic condition management, population health, or health coaching, strong clinical judgment paired with empathy and emotional intelligence, and a proactive, ownership-driven mindset
Benefits Specialist
1–2 years of customer service and benefits experience, strong communication & listening skills, and the ability to explain complex benefits clearly and patiently
Claims Specialist
2+ years of experience in healthcare, customer service, or claims, problem-solving skills, and empathetic communication skills
Care Coordinator
2 years of customer service, health care, or case work experience, Bachelor’s degree from an accredited college or university, Intermediate knowledge of MS Excel, Word