Customer Advocate I

Join HCSC as a Customer Advocate I and work in a call center to assist members and physicians with phone and written inquiries. Empower your professional development in a purpose-driven company.

Requirements

• High school diploma OR GED
• 6 months customer service experience OR 6 months experience in an office environment
• Data entry and/or typing experience
• Interpersonal, verbal and written communication skills
• Analytical and organizational skills and independent decision making skills
• Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement