Enrollment/Disenrollment Specialist (Bilingual - Spanish, Tagalog, or Chinese)
Health Plan of San MateoSouth San Francisco, California, United States
Posted April 8, 2026
29.21 - 36.95 USD
Full Time
About the Company
The Health Plan of San Mateo (HPSM) is a local non‑profit health plan dedicated to improving access to quality care for San Mateo County’s under‑insured residents. Serving more than 145,000 community members, HPSM offers a comprehensive suite of services—including health insurance, Medicare and Medi‑Cal plans, the County Organized Health System (COHS), and the California Children’s Services (CCS)—alongside a robust provider network. The organization distinguishes itself through integrated care coordination and complex care management programs that streamline care for high‑needs patients, while initiatives such as Careadvantage, Healthy Kids, and Healthworx empower families and children with preventive and wellness resources. By combining community‑focused care with innovative technology and a commitment to public health, HPSM remains a trusted partner for residents seeking affordable, coordinated health solutions.
Job Description
Enrollment/Disenrollment Specialist (Bilingual) to perform accurate processing of enrollment, disenrollment, and reconciliation transactions for members of CareAdvantage, the Health Plan of San Mateo’s Medicare Advantage/Prescription Drug Plan (MA/PDP).
Requirements
- Equivalent to a high school diploma or GED
- Three (3) years of experience working with persons with disabilities and/or seniors in a medically related field
- Experience in managed care enrollment/disenrollment and phone-based customer service highly preferred
Benefits
- No benefits listed